Frequently Asked Questions
What Audio Formats Does EnaCast Support?
Section titled “What Audio Formats Does EnaCast Support?”EnaCast records and stores audio in MP3 format. If you upload a file in another format (WAV, AAC, OGG, FLAC, WMA, Opus, AIFF, among others), the system automatically converts it to MP3. You don’t need to worry about the format — EnaCast handles the conversion.
What Happens if the Stream Drops During Recording?
Section titled “What Happens if the Stream Drops During Recording?”If the audio stream is interrupted during a recording, the system attempts to reconnect automatically. The recording continues when the signal is recovered. If the stream is unavailable when a scheduled recording should begin, the system detects this and sends an alert to the station team.
Can I Re-trim an Already Trimmed Episode?
Section titled “Can I Re-trim an Already Trimmed Episode?”Yes. You can re-trim an episode as many times as you need. EnaCast always preserves the original recording intact and works from it for each trim. If you’re not satisfied with a cut, simply choose new start and end points and trim again. See the Trim and Edit a Podcast guide for how to do this.
How Do I Distribute My Podcast to Spotify or Apple Podcasts?
Section titled “How Do I Distribute My Podcast to Spotify or Apple Podcasts?”EnaCast generates an RSS feed for each show, compatible with all podcast platforms. To distribute your content:
- Copy the RSS feed URL for your show from the administration panel
- Go to the Spotify for Podcasters or Apple Podcasts Connect portal
- Submit the RSS feed URL to register your show
Once registered, the platforms automatically pick up new episodes as you publish them.
What Languages Does the Platform Support?
Section titled “What Languages Does the Platform Support?”The EnaCast interface is available in Catalan, Spanish, English, French, German, Italian, Portuguese, and Dutch.
Automatic transcription works in any language — the system automatically detects the language of the audio.
Can Multiple Users Manage the Same Station?
Section titled “Can Multiple Users Manage the Same Station?”Yes. You can have multiple users associated with the same station, each with their own login. There are different permission levels:
- Station administrator: full access to all shows and settings
- Group administrator: manages multiple stations within a group
- Program access: limited access to specific shows, ideal for external collaborators or presenters
What’s the Difference Between the Basic and Pro Plans?
Section titled “What’s the Difference Between the Basic and Pro Plans?”| Feature | Basic | Pro |
|---|---|---|
| Daily transcription budget | 30 minutes/day | 5 hours/day |
| AI news generation | No | Yes |
| Automatic news sub-headlines | No | Yes |
| AI editing tools | No | Yes |
| Recording and publishing | Yes | Yes |
| Search with transcriptions | Yes | Yes |
Both plans include unlimited storage, automatic recording, RSS feeds, and the built-in search engine.
How Long Are Recordings Stored?
Section titled “How Long Are Recordings Stored?”Recordings are stored indefinitely. EnaCast does not automatically delete old episodes. Both the original audio and trimmed versions are kept in cloud storage as long as your account is active.
Can I Download My Podcast Audio Files?
Section titled “Can I Download My Podcast Audio Files?”Yes. Each episode has a download link that lets you download the MP3 file. Listeners can also download episodes directly from your station’s public website.
If you have questions, you can contact technical support at support@enacast.com