Example
If you joined EnaCast in 2024, your invoice shows “EnaCast 2024”. That means you pay the price set in 2024, which is your base reference price.
Pricing policy
Our pricing model
Section titled “Our pricing model”At EnaCast we believe in transparent, fair pricing. That’s why we built a model that protects our loyal customers while letting us keep the service at a high standard.
Your price, your commitment
Section titled “Your price, your commitment”A price fixed by the year you joined
Section titled “A price fixed by the year you joined”When you join EnaCast, your price is set by the year you become a customer. That base price stays as the reference for any future adjustment.
Finding your price
Section titled “Finding your price”You can check your base price at any time:
- On your invoice: it appears as “EnaCast [YEAR]”
- In your dashboard: the subscription section
- By contacting support: we’ll tell you your current price and the year you joined
AI Studio included in the Pro plan
Section titled “AI Studio included in the Pro plan”The Pro plan includes AI Studio at no extra cost, with 24 minutes of generated audio per week per station. The allowance resets every Monday, unused minutes don’t carry over, and it is separate from the daily transcription allowance.
Inflation adjustments
Section titled “Inflation adjustments”Our commitment
Section titled “Our commitment”We know inflation affects everyone, so we commit to:
How we calculate adjustments
Section titled “How we calculate adjustments”- We measure the accumulated inflation from the year you joined until now
- We apply only 50% of that accumulated inflation
- We notify you 3 months in advance of any change
Worked example
Section titled “Worked example”Real case
Customer since 2024 with a base price of €179/month
If accumulated inflation for 2024-2026 is 6%:
- Theoretical adjustment: €179 × 6% = €10.74
- Our actual adjustment: €179 × 3% = €5.37
- New price: €184.37/month
You save €5.37/month compared with a full inflation adjustment.
Protection against adjustments
Section titled “Protection against adjustments”Fixed annual price option
Section titled “Fixed annual price option”When we announce a price adjustment, you can:
Freeze your current price
Pay 1 year in advance and keep your current price for 12 more months with no adjustment.
This option is available throughout the 3-month notice period.
Benefits of paying yearly
Section titled “Benefits of paying yearly”- An extra 15% discount: on the current monthly price
- No adjustments for 12 months: a guaranteed price
- Extra savings: you avoid the inflation increase
- Financial peace of mind: you know exactly what you’ll pay
- No surprises: a fixed budget for your station
Notification process
Section titled “Notification process”Adjustment timeline
Section titled “Adjustment timeline”When we decide to adjust prices:
- Month 0: inflation analysis and adjustment decision
- Month 1: notification to every affected customer
- A detailed email with the new price
- A transparent calculation of the adjustment
- The yearly payment option highlighted
- Month 2: a reminder and support for questions
- Month 3: last notice before the change
- Month 4: the new price applies (only if you didn’t choose yearly payment)
Communication channels
Section titled “Communication channels”We’ll let you know through:
- Email to your registered address
- A notification in the app
- A banner in your dashboard
Frequently asked questions
Section titled “Frequently asked questions”How often do you adjust prices?
Section titled “How often do you adjust prices?”There’s no fixed frequency. We only adjust when accumulated inflation justifies it, usually no more than once a year.
Can I change plans and keep my base price?
Section titled “Can I change plans and keep my base price?”Your base price from the year you joined is kept as long as you remain a customer without interruption. If you change plans, your base year’s rates for that plan apply.
What happens if I leave and come back?
Section titled “What happens if I leave and come back?”If you cancel your subscription and come back later, you’ll get the price of the year you subscribe again, and you lose your previous base price.
Is the 50% inflation adjustment based on the original price or the current one?
Section titled “Is the 50% inflation adjustment based on the original price or the current one?”The adjustment is calculated on the inflation accumulated from your base price (the year you joined) until the adjustment, not on previous adjustments.
How do you measure inflation?
Section titled “How do you measure inflation?”We use the official CPI (the Spanish IPC, consumer price index) published by Spain’s Instituto Nacional de Estadística.
Full transparency
Section titled “Full transparency”Adjustment history
Section titled “Adjustment history”We keep a public record of every adjustment made:
| Year | Accumulated inflation | Adjustment applied | Customer savings |
|---|---|---|---|
| 2024 | - | - | - |
| 2025 | - | - | - |
| 2026 | - | - | - |
Why this model
Section titled “Why this model”What you get
- Predictability: you know you’ll never pay more than 50% of inflation
- Transparency: the whole process is clear and announced in advance
- Control: you can freeze prices by paying yearly
- Fairness: loyal customers keep better prices
- Sustainability: it lets us keep and improve the service
Our commitment to you
Section titled “Our commitment to you”Questions?
Section titled “Questions?”If you have any question about our pricing policy:
- Email: precios@enacast.com
- Chat in the app
- The contact form in your dashboard
Last updated: September 2026
This pricing policy may be updated. Changes will be announced with the same 3 months’ notice.
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