Frequently Asked Questions
What Audio Formats Does EnaCast Support?
Section titled “What Audio Formats Does EnaCast Support?”EnaCast records and stores audio in MP3 format. Episodes you upload from EnaCast Studio must be MP3 too: the form rejects any other format. If your file is WAV, AAC, FLAC or anything else, convert it to MP3 before uploading (for example with Audacity).
What Happens if the Stream Drops During Recording?
Section titled “What Happens if the Stream Drops During Recording?”If the audio stream is interrupted during a recording, the system attempts to reconnect automatically. The recording continues when the signal is recovered. If the stream is unavailable when a scheduled recording should begin, the system detects this and sends an alert to the station team.
Can I Re-trim an Already Trimmed Episode?
Section titled “Can I Re-trim an Already Trimmed Episode?”Yes. You can re-trim an episode as many times as you need. EnaCast always preserves the original recording intact and works from it for each trim. If you’re not satisfied with a cut, simply choose new start and end points and trim again. See the audio editor guide for how to do this.
How Do I Distribute My Podcast to Spotify or Apple Podcasts?
Section titled “How Do I Distribute My Podcast to Spotify or Apple Podcasts?”EnaCast generates an RSS feed for each show, compatible with all podcast platforms. To distribute your content:
- In the management panel at studio.enacast.com, under Content, open Podcasts, open your show and click Copy RSS to copy its RSS feed URL
- Go to the Spotify for Podcasters or Apple Podcasts Connect portal
- Submit the RSS feed URL to register your show
Once registered, the platforms automatically pick up new episodes as you publish them.
What Languages Does the Platform Support?
Section titled “What Languages Does the Platform Support?”The EnaCast interface is available in Spanish, Catalan, English, French, German and Italian.
Automatic transcription works in any language — the system automatically detects the language of the audio.
Can Multiple Users Manage the Same Station?
Section titled “Can Multiple Users Manage the Same Station?”Yes. You can have multiple users associated with the same station, each with their own login. There are different permission levels:
- Radio Admin: full access to every show and to the station’s settings
- Editor: only the shows assigned to them (and the news, if Can edit news is ticked), ideal for external collaborators or presenters
- Group Admin: manages every station in a group; assigned by the EnaCast team
Users are managed in EnaCast Studio, under Settings → Users. See Users and permissions.
What’s the Difference Between the Basic and Pro Plans?
Section titled “What’s the Difference Between the Basic and Pro Plans?”| Feature | Basic | Pro |
|---|---|---|
| Daily transcription budget | 30 minutes/day | 5 hours/day |
| AI news generation | No | Yes |
| Automatic news sub-headlines | No | Yes |
| AI editing tools | No | Yes |
| AI Studio (beta, by invitation): 24 minutes of generated audio a week | No | Yes |
| Recording and publishing | Yes | Yes |
| Search with transcriptions | Yes | Yes |
Both plans include unlimited storage, automatic recording, RSS feeds, and the built-in search engine.
How Long Are Recordings Stored?
Section titled “How Long Are Recordings Stored?”Recordings are stored indefinitely. EnaCast does not automatically delete old episodes. Both the original audio and trimmed versions are kept in cloud storage as long as your account is active.
Can I Download My Podcast Audio Files?
Section titled “Can I Download My Podcast Audio Files?”Yes. Each episode has a download link that lets you download the MP3 file. Listeners can also download episodes directly from your station’s public website.
AI Studio (beta)
Section titled “AI Studio (beta)”AI Studio creates automatic episodes in another language from your news and programmes. During the beta, access is by invitation for stations on the Pro plan.
Do AI Studio episodes sound like a real person?
Section titled “Do AI Studio episodes sound like a real person?”The voices are synthetic, with a native accent in each language, and sound natural, but they are not real people and do not imitate anyone at your station. That is why every episode says it was made with AI.
Can I review an episode before it goes out?
Section titled “Can I review an episode before it goes out?”Yes. During the beta, every generated episode is saved as a hidden draft: you listen to it, read the script and publish it by hand when it is right. For now the script cannot be edited before the audio is generated; reviewing it before the audio is generated is planned.
What happens if there is no news that week?
Section titled “What happens if there is no news that week?”If the period has no news and no transcriptions from the chosen programmes, no episode is generated and no minutes are used. The run shows as Skipped — quiet period.
Does AI Studio use transcription hours?
Section titled “Does AI Studio use transcription hours?”No. It has its own allowance, separate from the daily transcription budget: 24 minutes of generated audio a week, included in the Pro plan. It resets every Monday and unused minutes do not carry over.
How do listeners know an episode was made with AI?
Section titled “How do listeners know an episode was made with AI?”In three ways: the voices say so at the end of the audio, a line says so at the end of the description (also in the RSS feed and podcast apps) and the public site shows a Generated with AI label. Episodes are based on your station’s content, but they are not independently fact-checked journalism and can contain errors: review them before publishing.
If you have questions, you can contact technical support at support@enacast.com
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